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Shipping & Delivery Policy
At Glowrexs, we are committed to ensuring your order is delivered quickly and efficiently. Below are the details regarding our shipping process, delivery timelines, tracking options, and how we handle damages or defects.
Delivery Timeframes
- Orders are typically delivered within 3-8 working days.
- We keep you informed via email and SMS about the status of your order.
- While we strive to meet delivery deadlines, slight delays may occur due to unforeseen circumstances. If your product does not arrive within the expected timeframe, please contact us at Info@Glowrexs.com for assistance.
Shipment Details
We utilize a network of warehouses in the USA, UK, Canada, Australia, and Europe to ensure the fastest shipping route for your products. Reliable carriers such as UPS, USPS, DHL, and FedEx handle our shipments.
- Once your order is shipped, you’ll receive tracking details via email and SMS.
- You can also track your shipment on our tracking page by entering your tracking number and clicking “Track Package.”
For any issues with tracking your order, feel free to reach out to us at info@Glowrexs.com.
Receiving Your Order
- If you’re unavailable at the time of delivery, you can arrange for someone else to receive and sign for the package. Alternatively, you can contact the courier service to reschedule delivery at a more convenient time.
- If the package is returned to us due to failed delivery attempts, we will contact you to discuss next steps. Please note that additional shipping fees may apply for resending the package.
To ensure smooth delivery, we recommend providing a shipping address where someone is available to receive the package during normal business hours.
In Case of Damage or Defect
At Glowrexs, we take great care to ensure that all products are high-quality and free from defects. However, if your item arrives damaged or defective due to shipping, we’re here to help.
- Please contact us at Info@Glowrexs.com and let us know about the issue.
- Follow our Return and Exchange Policy to initiate the process for replacement or refund.
- We will work with you to resolve the issue promptly and ensure your satisfaction.
Thank You for Choosing Glowrexs
We’re dedicated to providing an exceptional shopping experience. For any further questions or assistance regarding shipping and delivery, feel free to contact us at Info@Glowrexs.com.
